Yogi is a SaaS tool that companies use to track and quantify customer feedback. As companies push to become more customer centric, the amount of customer feedback that these organizations obtain has grown exponentially. But at the end of the day, turning this data into actionable insights is still a struggle. Some of the most recognizable brands inthe world still rely on 100% human effort to put together and make sense of things like reviews, survey results, and user interviews. With Yogi, we’re setting out to fix this. Yogi uses AI and Natural Language Processing to take the unstructured data from these disparate sources and analyze them at a level previously not possible, diving deeper into what customers are talking about, how they’re reacting to it, and what this could mean for business.